Data Protection

TK Bet Privacy Policy – How We Protect Your Personal Data

At tk bet, your privacy matters as much as your gameplay. This privacy policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have over your own information as a player in Bangladesh.

Last updated: January 2025 Language: English Applies to: Bangladesh players
Your Data is Safe
256-bit SSL encryption

TK Bet uses industry-standard encryption and security protocols to protect all personal data collected from players. We never sell your data to third parties.

Data encrypted in transit and at rest
We never sell your personal data
You control your own data

Our Privacy Commitments to You

Six core principles that guide how tk bet handles your personal data every single day.

Minimal Data Collection

TK Bet only collects the personal data that is strictly necessary to operate the platform, verify your identity, process payments, and keep your account secure. We do not collect data for the sake of it — every piece of information we hold has a clear and legitimate purpose.

End-to-End Encryption

All data transmitted between your device and the tk bet platform is protected by 256-bit SSL encryption. Your personal details, payment information, and account credentials are encrypted both in transit and at rest on our secure servers, making them unreadable to unauthorised parties.

No Data Selling — Ever

TK Bet does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Your information is shared only with service providers who directly support the operation of the tk bet platform, and only under strict data processing agreements.

Full Player Control

You have the right to access, correct, and delete the personal data that tk bet holds about you. You can also withdraw your consent to marketing communications at any time. TK Bet makes it straightforward to exercise these rights — simply contact our support team and we will respond promptly.

Clear Data Retention

TK Bet retains your personal data only for as long as it is needed for the purpose it was collected, or as required by applicable law. Once your data is no longer needed, it is securely deleted or anonymised. We publish clear retention periods for each category of data we hold.

Breach Notification

In the unlikely event of a data security breach that affects your personal information, tk bet will notify you promptly and transparently. We maintain an incident response plan and work with security specialists to contain any breach as quickly as possible and minimise any impact on our players.

About this policy: This privacy policy explains how TK Bet collects and handles your personal data. By registering an account or using the tk bet platform, you confirm that you have read and understood this policy. If you have any questions, our support team is available 24/7.

01 Who We Are

TK Bet ("tk bet", "we", "us", "our") is an online gaming platform serving players in Bangladesh. We operate the tk bet website and mobile application, providing sports betting, live casino, slots, and other gaming products to registered players.

For the purposes of this privacy policy, TK Bet is the data controller — meaning we are responsible for deciding how and why your personal data is collected and used. If you have any questions about how tk bet handles your data, you can contact us at any time using the details in Section 12 of this policy.

This privacy policy applies to all personal data collected through the tk bet website, mobile application, customer support channels, and any other interaction you have with the tk bet platform. It applies to all registered players and to visitors who browse the platform without registering.


02 Data We Collect

TK Bet collects personal data in several ways — directly from you when you register or use the platform, automatically through your use of the platform, and in some cases from third-party sources such as payment providers. Here is a breakdown of the categories of data we collect:

Category Examples How Collected
Identity Data Full name, date of birth, national ID number Registration form, KYC verification
Contact Data Mobile number, email address Registration form, account settings
Financial Data bKash/Nagad/Rocket account number, transaction history Deposit and withdrawal requests
Technical Data IP address, device type, browser, operating system Automatically via platform access
Usage Data Games played, bets placed, session duration, login times Automatically via platform activity
Communications Data Support chat logs, email correspondence Customer support interactions

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where this is strictly necessary for responsible gaming purposes (for example, if you voluntarily disclose a gambling-related health concern when requesting self-exclusion).

Minimal collection: TK Bet only collects data that is genuinely needed. We regularly review the data we hold and delete anything that is no longer necessary for a legitimate purpose.


03 How We Use Your Data

TK Bet uses the personal data we collect for the following purposes. Each purpose is tied to a specific legal basis, which is explained in Section 4.

  • Account registration and management — to create and maintain your tk bet account, verify your identity and age, and keep your account secure.
  • Payment processing — to process deposits and withdrawals via bKash, Nagad, and Rocket, and to maintain accurate financial records.
  • Platform operation — to provide you with access to games, betting markets, and all other features of the tk bet platform.
  • Customer support — to respond to your queries, resolve disputes, and provide assistance when you need it.
  • Fraud prevention and security — to detect and prevent fraudulent activity, money laundering, and other prohibited conduct on the tk bet platform.
  • Responsible gaming — to monitor your gaming activity and identify signs of problem gambling, and to apply any limits or exclusions you have requested.
  • Legal compliance — to comply with applicable laws and regulations, including anti-money laundering requirements and age verification obligations.
  • Marketing communications — to send you information about promotions, bonuses, and new features on tk bet, where you have opted in to receive such communications.
  • Platform improvement — to analyse how players use the tk bet platform and to improve the user experience, game selection, and overall service quality.

TK Bet does not use your personal data for automated decision-making that produces legal or similarly significant effects on you, except where this is required for fraud prevention or legal compliance purposes.


04 Legal Basis for Processing

TK Bet processes your personal data on the following legal bases:

  • Contract performance — processing that is necessary to provide you with the tk bet service you have signed up for, including account management, payment processing, and platform access.
  • Legal obligation — processing that is required to comply with applicable laws, including age verification, anti-money laundering checks, and record-keeping requirements.
  • Legitimate interests — processing that is necessary for tk bet's legitimate business interests, such as fraud prevention, platform security, and service improvement, where these interests are not overridden by your rights.
  • Consent — processing based on your explicit consent, such as sending you marketing communications. You can withdraw your consent at any time by contacting our support team or updating your account preferences.

Your consent: Where tk bet relies on your consent to process your data, you have the right to withdraw that consent at any time. Withdrawing consent does not affect the lawfulness of any processing carried out before the withdrawal.


05 Sharing Your Data

TK Bet does not sell, rent, or trade your personal data to any third party. We share your data only in the following limited circumstances:

  • Payment providers — we share necessary financial data with bKash, Nagad, and Rocket to process your deposits and withdrawals. These providers are bound by their own privacy policies and data protection obligations.
  • Identity verification services — we may share identity data with third-party KYC (Know Your Customer) verification providers to confirm your age and identity as required by our terms and conditions.
  • Fraud prevention services — we may share technical and usage data with fraud detection services to protect the tk bet platform and its players from fraudulent activity.
  • IT and hosting providers — we use third-party providers for server hosting, data storage, and platform infrastructure. These providers process data on our behalf under strict data processing agreements.
  • Legal and regulatory authorities — we may disclose your data to law enforcement agencies, regulatory bodies, or courts where we are legally required to do so.

All third parties with whom tk bet shares personal data are required to handle that data securely and in accordance with applicable data protection laws. We do not permit our service providers to use your data for their own purposes beyond the specific service they provide to tk bet.


06 Cookies and Tracking

TK Bet uses cookies and similar tracking technologies on our website and mobile application. Cookies are small text files stored on your device that help us recognise you, remember your preferences, and understand how you use the platform.

We use the following types of cookies on the tk bet platform:

  • Essential cookies — these are necessary for the tk bet platform to function. They enable core features such as account login, session management, and security. You cannot opt out of essential cookies.
  • Analytics cookies — these help us understand how players use the tk bet platform, which pages are most visited, and where players encounter difficulties. This data is used in aggregate form to improve the platform.
  • Preference cookies — these remember your settings and preferences, such as your preferred language or display settings, so you don't have to set them every time you visit.
  • Marketing cookies — where you have consented, these cookies help us show you relevant promotions and offers based on your activity on the tk bet platform.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the tk bet platform. For more information about managing cookies, refer to your browser's help documentation.

Cookie control: You can update your cookie preferences at any time through your browser settings or by contacting the tk bet support team. Opting out of analytics and marketing cookies will not affect your ability to use the core platform features.


07 Data Retention

TK Bet retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention periods apply to the main categories of data we hold:

Data Category Retention Period Reason
Account and identity data Duration of account + 5 years after closure Legal and regulatory compliance
Financial transaction records 7 years from transaction date Anti-money laundering requirements
Betting and gaming history Duration of account + 3 years after closure Dispute resolution and compliance
Customer support records 3 years from last interaction Service quality and dispute resolution
Technical and usage data 13 months from collection Platform analytics and security
Marketing consent records Until consent is withdrawn + 1 year Proof of consent

When your data is no longer needed, tk bet will securely delete or anonymise it. Anonymised data — data from which all identifying information has been removed — may be retained indefinitely for statistical and analytical purposes, as it can no longer be linked back to you.


08 Your Rights

As a tk bet player, you have the following rights in relation to your personal data. TK Bet is committed to making it easy for you to exercise these rights — simply contact our support team and we will respond within a reasonable timeframe.

Right of Access

Request a copy of all personal data tk bet holds about you.

Right to Rectification

Ask us to correct any inaccurate or incomplete data we hold about you.

Right to Erasure

Request deletion of your personal data where there is no longer a legal basis for us to hold it.

Right to Restriction

Ask us to restrict processing of your data in certain circumstances while a dispute is resolved.

Right to Portability

Receive your personal data in a structured, machine-readable format to transfer to another service.

Right to Object

Object to processing of your data for direct marketing or where we rely on legitimate interests.

To exercise any of these rights, please contact the tk bet support team at [email protected] or via live chat in your account. We will respond to all requests within 30 days. In some cases, we may need to verify your identity before processing your request.

Marketing opt-out: If you no longer wish to receive promotional emails or messages from tk bet, you can unsubscribe at any time by clicking the unsubscribe link in any marketing email, or by contacting our support team directly. Opting out of marketing will not affect your ability to use the platform.


09 Data Security

TK Bet takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration. These measures include:

  • 256-bit SSL/TLS encryption for all data transmitted between your device and the tk bet platform.
  • Encryption of sensitive data stored on our servers, including financial information and identity documents.
  • Strict access controls ensuring that only authorised tk bet personnel can access personal data, and only to the extent necessary for their role.
  • Regular security audits and penetration testing of the tk bet platform and infrastructure.
  • Secure data centres with physical access controls and environmental protections.
  • Staff training on data protection and security best practices.
  • An incident response plan to manage and contain any data security breaches promptly.

While tk bet takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account secure — please use a strong, unique password for your tk bet account and never share your login credentials with anyone.


10 Children's Privacy

The tk bet platform is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register on tk bet or attempt to use the platform in any way.

If tk bet becomes aware that personal data has been collected from a person under the age of 18, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on tk bet, please contact our support team immediately at [email protected].

TK Bet uses age verification measures during the registration process and may request identity documents to confirm a player's age at any time. We take our responsibility to prevent underage gambling seriously and invest in robust age verification technology.


11 Policy Updates

TK Bet may update this privacy policy from time to time to reflect changes in our data practices, legal requirements, or the services we offer. When we make changes, we will update the "Last updated" date at the top of this page.

For significant changes to this privacy policy, tk bet will notify registered players via email or an in-platform notification before the changes take effect. Your continued use of the tk bet platform after any update to this policy constitutes your acceptance of the updated terms.

Stay informed: We recommend bookmarking this page and reviewing it periodically. The date at the top of the page will always show when the tk bet privacy policy was last revised.


12 Contact Us

If you have any questions, concerns, or requests relating to this privacy policy or the way tk bet handles your personal data, please get in touch with our team. We are available 24 hours a day, 7 days a week.

  • Email: [email protected] — responses within 2 hours
  • Live Chat: Available inside your tk bet account dashboard, 24/7
  • FAQ: Visit our FAQ page for answers to common questions about your account and data

For responsible gaming support or to request self-exclusion, please visit our Responsible Gaming page or contact our support team directly. All responsible gaming requests are handled with the utmost care and confidentiality.

Safe and Secure

Play on TK Bet With Full Confidence

Your data is protected, your payments are secure, and your privacy is respected. Join thousands of Bangladesh players who trust tk bet for a safe and fair gaming experience every day.

256-bit SSL encrypted  ·  18+ only  ·  BDT payments via bKash & Nagad